Denon Spares Distributor?

[norty303 0]

I've got a Denon DN-S3000 for repair and need to know where i can get parts.

 

Do they have a main distributor like Pioneer (SEMENedis) or is it purely through authorised dealers?

 

I need a new Play/Pause/Cue/Eject rubber and 2 micro switches

[Kingy 0]

Yes, Charles Hyde & Son in Leeds (?) are their spares carriers. Very pricey UNLESS you can obtain a trade account with them.

 

Link:www.chsinteractive.co.uk

[RichardP 0]

Incidentally regarding player mechanisms for the Denon units, I've heard that the official spare costs around £90 but the exact same spare part costs around £15 from CPC !

 

If anyone's in this position and wants to know more, let me know and I'll find out the full details from the friend who told me about it.

[partychris 0]

Are you talking about the actual spare CD units that can be user changed?? if so im interested...

 

Cheers

[RichardP 0]

Hey Chris ... from what I gather not the user changeable modules, sorry no - sounded more likely to be the component mechanism within D4000 twin drawer units and the like.

[norty303 0]

In case anyone else is interested i got this response on another forum

 

Sound Systems Technology (SST)

Unit 7 Bentinck Court

Bentinck Road

West Drayton

Middx UB7 7RQ

 

01895 422244

 

www.sstonline.co.uk

 

If Denon are worse than Pioneer then i'm going to be VERY upet. I'm just about happy with Pioneer service, but having heard how Denon are sooo much beter than Pioneer, if they fail, i'll be ranting and raving from here to at least the end of next week....

[DJ Marky Marc 0]

There is a Repair centre in the unit next door to me in basingstoke...

 

 

Sinclair youngs

Unit 2 basingstoke business centre

winchester road

Basingstoke

Hampshire

RG22 4AU

 

 

 

they currently have one of my S5000s in to fix a dodgy play/pause button....

 

 

[Kingy 0]

I have heard of SST, but I was under the impression all of their spares come from Hydes. It could have been false info but was offered in good faith.

[Gary 0]

Incidentally regarding player mechanisms for the Denon units, I've heard that the official spare costs around £90 but the exact same spare part costs around £15 from CPC !

 

If anyone's in this position and wants to know more, let me know and I'll find out the full details from the friend who told me about it.

 

 

Haha...this old old story...first told by Noah to help the pairs of animals get to sleep on the Ark. Theres a certain level of accuracy to it - but its actually a tribute to the longevity of an old Denon CD-deck.

 

Get yourself a coffee, this could take a while....well, in fact, make it a cold drink - this wont take -that- long.

 

Back in the days when CD-decks were only just out, when Tandy were selling the first high street CD-player for home hi-fis, and Dire Straits: Brother in Arms was about the only CD in the shops...CD players and everything in them, cost a small fortune. Indeed the Tandy unit I mentioned above, cost £329 and have 1 drawer, Play, Stop, Track >> and

 

Not long after that, CD-ROM drives came out for "multimedia PC's". I remember that when I bought a PC from "Escom" (anyone remember them) my £1100 PC was going to cost a further £200 is I wanted a 6 speed CD-ROM drive on it...and note... that wasnt a CD writer...nope, that just read/played CDs. Nowadays, I've just bought 3 x 20x DVD/CD dual layer re-writers for my PC (serious ripping ahead) - and each of those units, cost me less than £20.... CD hardware prices on the bare bits have plummeted dramatically.

 

Now...back in those same days, the old Denon dual rack mount players, the series beginning with a 2xxx were very expensive (and still became the club standard rack mounters). As some of you will already know, a reputable manufacturer will decide before ANY units are made, how many units they want and...at the same time... how many of each spare part they want to keep too - so... it could be that a manufacturer might decide to make 250,000 CD-decks, and will want 10,000 CD-mechanisms made and put-aside for the spare parts. Obviously the spare parts cost money to make - and as discussed above, at the time these were made, they were expensive, when compared to todays standards - but, back then - who could have predicted what todays prices would be.

 

So, back then each of those 10,000 CD-mechs were valued at say, £90 and everything would have been agreed with the suppliers of the raw/basic parts, that certain prices would be paid for Xxxx number of those parts per annum. It would be rare, if not unheard of, for any sort of long-term agreement to be agreed upon where the price of a part is linked to drop in price to follow market trends in future years.

 

Had the CD-mechs gone wrong more frequently back on the 2xxx models, then maybe the inital agreed batch counts would have been used up, and maybe a new deal, taking into account newer pricings, might have occured, but...despite their widespread use, the 2xxx series are built-like-a-tank, and had mechs that rarely failed.