Price Promises

[stardust 0]

So a certain DJ store advertises the "Price Promise" - If you have seen it cheaper elsewhere we will beat it or match it!

 

If you contact the store to inform them that you have seen the same item cheaper elsewhere (in this case 2 other reputable online DJ stores) - If the items are out of stock in the other stores then the price promise is not valid!!

 

Clever but not fair!

 

 

[dj will 0]

They generally try and make it as difficult as possible to do a 'price beat'. It must include any delivery charges and accesories on the other website and some even say that they can refuse at their discretion not to do a 'price beat'.

[Bouncy Dancefloor 0]

this is quite standard and totally fair

 

if they sell the item for £100 with free delivery

another shop sells for £95 + £10 delivery

 

why should they drop their price? They are £5 cheaper!!

 

also the in-stock rule works for everyone, even the high street shops that do price matching (round here its Currys and Comet)

 

 

[superstardeejay 0]

Peter's right Im afraid.

 

Otherwise I could advertise that I'm selling Pioneer CDJ1000 Mk8's at 5 pounds each, brand new, with warranty. I am a brilliant dealer! Unfortunately, I dont have any in stock at the moment. And I'm not going to get any in.

 

 

 

 

 

[D.X 0]

Some will honour it, some won't. I walked into PC World with proof that another electrical store were offering the same TV for £50 cheaper. They gave me the discount and off we went with it.

 

Hard To Find Records on the other hand, don't waste your time. I went in and asked for a price match. I told them DJ KIT were offering prices much lower than theirs and told them to look on the net, they had a computer right next to them. They said that wasn't good enough, they needed it in writing. Quite how printing the same page off makes any difference is beyond my reckoning.

 

Anyway, off I trot, printed it out and came back the next day. They could only quite £150 more expensive than DJ KIT. So that day they lost £2.5ks worth of my business.

[stardust 0]

RE: HTFR

 

That's what led me to write this post -

 

They lost a £1,500 sale last month as they would not beat the price of the item at djstore.co.uk

(the item at djstore was out of stock)

 

So i waited a couple of day's for the item to come into stock and got it for £10 less than htfr.

 

 

 

[McCardle 1]

So how many Deejays offer a similar sort of price promise then?. Would be interesting to know how its done properly so we can set the example to the high street

[Norfolk DJ 0]

 

Am I right in thinking that if they honour a price promise, you can't finish the transaction on-line? If there a price match, you will probably end up giving your credit card details to someone over the phone. Risky.

[digitaldistortion 0]

So how many Deejays offer a similar sort of price promise then?. Would be interesting to know how its done properly so we can set the example to the high street

 

I don't agree with this, I must be honest!

 

I can only justify my prices against all the beer boy/illegal etc. locals around here by emphasising the added costs that I have.....

 

If I have to beat these guys by doing a price promise (or whatever), then I would be going out for £40-50 for an evening!

 

So....7-8 hours work, plus fuel, music etc for what??? £5 an hour? I don't think so!

[bowechaim 0]

Some will honour it, some won't. I walked into PC World with proof that another electrical store were offering the same TV for £50 cheaper. They gave me the discount and off we went with it.

 

If a store offers a low price promise, it is to their best advantage to honor it. Or else, it will leave bad taste in the customer's mouth.

[Adam_F 0]

Am I right in thinking that if they honour a price promise, you can't finish the transaction on-line? If there a price match, you will probably end up giving your credit card details to someone over the phone. Risky.

 

If your referring to HTFR, then no, you can still finish the transaction on-line.

[Robster 0]

this is totally fair i worked in home AV retail for years and many stores used to advertise or tell people the price of goods which were stupidly cheap when they did not have them in stock.

 

I used to tell customers "ours are that price too when we dont have them in stock"

 

we had a price promise

 

1 it had to be uk stock ie from the uk distributor (this means you as a customer are buying uk specced equipment and have a better guarantee)

 

2 . it had to be in stock with the competitor.

 

3 the price wasnt part of some package deal ie that item was sold cheap because you were buying thousands of £ worth of other stuff you were not telling us about.

 

John Lewis have a never knowingly undersold policy (a price promise) but sometimes they will wriggle out of price matching certain stores as the stores in question do not have price tags on the stock and wont give you the price in writing as they know your off to John lewis for a price match!

 

The store i mean only give verbal prices because of john lewis price matching customers.

 

Now i feel price matching on a tangible , physical product is ok but service industry's and our line of work doesn't lend itself to a price promise it also means prices are always driven down by those type of customers.

 

Everyone likes a deal but sometimes its worth paying for quality service. I have heard of US DJ'sand KJ's having tip jars! i don't like that idea but maybe an option if you have been price promised down to your running costs!

[Kingy 0]

 

 

 

Now i feel price matching on a tangible , physical product is ok but service industry's and our line of work doesn't lend itself to a price promise it also means prices are always driven down by those type of customers.

 

 

 

Good point.

 

Why should anyone want to do this? Who would I price match against? Some kid using maplin gear? Tiesto? Andy Harris???

 

There is no exact like for like....!!

[deejaymitch 0]

"If you can find a DJ for your function charging a higher price than me, I guarantee to match that price. No written evidence necessary."

 

The DJ MiTCH price promise.

[supersound dj 0]

"If you can find a DJ for your function charging a higher price than me, I guarantee to match that price. No written evidence necessary."

 

The DJ MiTCH price promise.

Mitch I found one for a fiver m8 ,do me wedding for a quid.

[Marble 0]

I've been tempted to price match in the past using the phrase "If you can find a legal karaoke cheaper in the same area" I'll match their price, more so as a way of highlighting the problems in the industry to the public rather than finding them a better deal.

 

Sadly thats not so much of a problem in my area anymore, as most bar owners and companies know the law and still go for the cheaper options

 

None the less, i've raised my prices this year, and still work the same number of nights as fifty quid sid.

 

I've never taken anyone up on a price match (though I do shop around), infact I'm happy to spend more providing I get a good service for my extra pennnies.